SGS, a leader in providing comprehensive service solutions, required a sophisticated digital platform to elevate their service offerings and improve user engagement. Nyx Wolves developed a custom-themed WordPress website featuring a unique hexagon navigation system and integrated Odoo for CRM and HRM functionalities. This innovative approach aimed to enhance the user experience and streamline service management.
TECH STACK
CLIENT
SGS
SERVICE PROVIDED
Responsive Website
The Challenges
- Low User Engagement: SGS’s existing digital presence was not effectively engaging users.
- Complex Service Customization: Clients found it difficult to customize and select services efficiently.
- Disconnected Systems: The lack of integration between the website and internal management systems resulted in operational inefficiencies.
Innovative Platforms,
Enhanced Engagement
Key Requirements
- Development of a custom-themed WordPress website with a unique and engaging navigation system.
- Implementation of service customization tools such as an Offer Calculator.
- Seamless integration of CRM and HRM systems with the website for efficient management.
- Enhancing the user experience with an improved interface for better engagement and accessibility.
Our Solution
Custom WordPress
Website
- Hexagon Navigation System: Designed and implemented a distinctive hexagon navigation system to enhance user engagement and ease of access to services.
- Service Showcase: Created an interactive interface to effectively showcase SGS’s services, including department as a solution, office space, resource augmentation, CRM, and HRM.
Odoo
Integration
- Offer Calculator: Developed and integrated an Offer Calculator to allow clients and collaborators to customize and choose services efficiently.
- CRM and HRM Systems: Implemented CRM and HRM systems using Odoo, ensuring seamless management of customer relationships and human resources.
- Dashboard for Partners: Created personalized dashboards for partners with their feed and updates, enhancing partner engagement and communication.
Your All-in-One Service Platform
Say goodbye to inefficiencies! Our platform combines unique design and robust integration to elevate your service game. Customize services, manage relationships, and drive growth—all in one place. Upgrade your operations with a solution tailored for success.
Development Process
01
Discover
User Research /
In-Depth interviews
02
Design
Product Hypothesis /
User Stories
03
Develop
Style Guide /
Hi-Fi Wireframe
04
Deliver
User Interface /
Adaptive Design
Enhance operations and
boost satisfaction
Where Every Interaction
Shapes a Smarter Future.
With SGS, every connection counts. Effortlessly manage memberships, optimize operations, and dedicate your energy to nurturing your community. Turn obstacles into opportunities and let Nexus pave the way to meaningful growth and transformation.
Seamless systems for
stronger connections
Results
The comprehensive digital platform is fully operational, significantly enhancing SGS's service offerings and user engagement. The integrated CRM and HRM systems streamline operations, while the unique navigation and service customization tools improve user satisfaction and efficiency.
Enhanced User
Engagement
The unique hexagon navigation system and interactive interface improved user engagement by 40%
Efficient Service
Customization
The Offer Calculator allowed clients and collaborators to easily customize and select services, improving satisfaction and efficiency by 35%.
Seamless
Integration
Integration of CRM and HRM systems with the WordPress website ensured smooth operations and management, reducing operational inefficiencies by 30%.
